Shipment Fee


Standard parcel shipping is done with DHL. An e-mail which is send to you on the day of dispatch contains the tracking number which you can use to follow the progress of the parcel. Usually the delivery time within Germany is one to two days. An exact delivery time cannot be guaranteed. You can find out how to return the goods without any problems here under Returns. 

Standard-Shipping


Germany  €   4,90
EU€ 10,00
Europa (non-EU)
€ 15,00
Worldwide  € 34,00

Do I have to pay taxes and customs duties?


Shipments to countries outside the European Union may be subject to additional duties, taxes and charges. Please research the specific regulations of your destination in advance before placing your order. You are responsible for any additional costs incurred.

How can I track my shipment?


After your order has been shipped, you will receive an automatic shipment notification email containing your tracking number. Please note that it may take a moment for the tracking to be updated by DHL. If tracking information is not available after a few days, please feel free to contact us at info@werner-kern.de.

What are the delivery times?

Delivery time may vary depending on DHL's workload and customs clearance in the destination country.
Germany1 - 2 working days
EU3 - 5 working days
Europe (non-EU)
5 - 7 working days
Worldwide
7 - 10 working days